<p><span style="color: rgb(13, 13, 13); font-family: Roboto, Noto, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">When you understand your process and it is stable, you should get predictable results. If the outcome is bad, we generally check what went wrong. But if the outcome is unexpectedly positive, we tend to believe it. But unless something changed in your process, it is extremely unlikely that it miraculously got better. </span></p><p><span style="color: rgb(13, 13, 13); font-family: Roboto, Noto, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Make sure you dive into the details of any unexpected windfall, or you’ll suffer the same fate as a property tax assessor in a Utah county.</span></p><p></p><div class="iframe-wrapper"><iframe src="https://iframe.mediadelivery.net/embed/431082/376c1f6b-bda8-4a9a-964f-8e3e959bf0bc?autoplay=false" frameborder="0" allowfullscreen="true"></iframe></div><p></p>

When you understand your process and it is stable, you should get predictable results. If the outcome is bad, we generally check what went wrong. 

Never Trust a Windfall

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Never Trust a Windfall

Never Trust a Windfall

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