PHASE 3: Starting the Journey
Lean Office Flow Exercise
Trainer's Guide
32
About Our Lean Office Flow Exercise
Who Can Use the Lean Office Flow Exercise
Licensing Terms
License Notice
Student Instructions Info
Student Instructions
Title Page
Disclaimer
Overview
Notes to the Instructor (IMPORTANT!)
Number of Participants and Their Roles in the Exercise
Copyright Notice
Materials Needed
Simulation Materials Setup (Initial Printing and Preparation)
Room Requirements and Equipment
Room Preparation
Station Setup
Facilitator Notes
General Rules
Practice
Expected Reactions
Post-Simulation Discussion (Before Training)
Training Suggestions
Improvement Discussion
Facilitator Options
Suggested Improvements
Making Improvements
Running the Improved Process
Tally the Results
Questions to Ask / Discussion Points
The Spirit of Continuous Improvement
Change Log (Last Update 12/24/21)