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This module covers how to use metrics to guide decisions and manage performance, focusing on choosing measures that matter.Even with dated visuals, the message about disciplined metric use is still essential to improvement.<h3 id="1baa179d-f0cb-42d9-8fec-9da9d1a581f2" data-toc-id="1baa179d-f0cb-42d9-8fec-9da9d1a581f2" style="font-size: 20px; font-weight: 600; line-height: 1.2;">Key Topics Covered</h3><ul><li>Choosing metrics</li><li>Interpreting KPIs</li><li>Driving alignment</li></ul>

How to manage using metrics—KPIs, performance review habits, and decision support.

Cause and Effect Diagram - Legacy LTS Video

Change Management - Legacy LTS Video

Control Charts - Legacy LTS Video

Control Charts Overview LTS.mp4

Countemeasures - Legacy LTS Video

Countermeasures LTS.mp4

Critical to Quality Metrics - Legacy LTS Video

Critical to Quality Metrics LTS.mp4

Daily Management - Legacy LTS Video

Daily Management LTS.mp4

Data Collection - Legacy LTS Video

Data Collection LTS.mp4

Flow Charts - Legacy LTS Video

Flow Charts LTS.mp4

FMEA / Failure Mode and Effects Analysis - Legacy LTS Video

FMEA Overview LTS.mp4

Kaizen - Making Improvements in the Office (Legacy LTS Video) 

Kaizen Making Improvements Office LTS.mp4

Managing With Metrics - Legacy LTS Video