Problem Solving: Training & Resources
About Our Problem Solving Track and Membership Levels
How to Get Problem Solving Content
Our learning tracks are organized around a topic. Our memberships are organized around a person's role and level in the company.
Some of our content is designed to help leaders teach a topic to team members.
Make sure to scroll through your membership or look at the categories in the listings below to see what is included in the package you want.
Courses Available in this Track:
Not all courses and content is available in every membership level. Please check with the membership you are interested in to see what is included.
PDCA / Plan Do Check Act (VTS Module)
Our "PDCA / Plan Do Check Act" Training Module is a self-paced course that teaches you a basic, iterative approach to problem solving.
PDCA / Plan Do Check Act (Trainer Download Pack)
Trainer materials for our PDCA / Plan Do Check Act Training Module. Downloaded items come with a permanent corporate license.
Problem Barrier Assessment Sheet
Our Problem Barrier Assessment Sheet with accompanying "how to" information. Downloadable form comes with a permanent corporate license that lets you share it within your company.
Decision Matrix Template
Our Decision Matrix Template contains information on how to use this problem-solving tool, videos, and our downloadable template. Free version available.
6 Ways to Improve Problem Solving in Your Company (Poster / Passive Learning)
"6 Ways to Improve Problem Solving in Your Company" digital poster. Comes with permanent corporate license, once downloaded. Post in high traffic areas as a passive learning tool. Print versions are available for purchase in our store.
Data Collection (VTS Module)
Our "Data Collection" Training Module is a self-paced course that teaches you how to collect data to analyze a process as part of the improvement process.
Data Collection (Trainer Download Pack)
Trainer materials for our Data Collection Training Module. Downloaded items come with a permanent corporate license.
6 Big Data Analysis Mistakes that Hinder Lean (Poster / Passive Learning)
"6 Big Data Analysis Mistakes" digital poster. Comes with permanent corporate license, once downloaded. Post in high traffic areas as a passive learning tool. Print versions are available for purchase in our store.
Root Cause Analysis & the 5 Whys (VTS Module)
Our "Root Cause Analysis & the 5 Whys" Training Module is a self-paced course that teaches you how to isolate the underlying reason (the root cause) that caused a problem. This helps you treat causes and not symptoms.
Root Cause Analysis and the 5 Whys (Trainer Download Pack)
Trainer materials for our Root Cause Analysis and the 5 Whys Training Module. Downloaded items come with a permanent corporate license.
5 Whys Form
Our 5 Whys Worksheet contains information on how to use this problem solving tool, videos, and our downloadable 5 Whys Worksheet. "Preview" access unlocks select lessons as well as a downloadable 5 Whys Worksheet with a permanent license.
Pareto Chart (VTS Module)
Our "Pareto Charts" Training Module is a self-paced course that teaches you how to create a sequences histogram (bar chart) that shows the items ranked in order of impact.
Pareto Charts (Trainer Download Pack)
Trainer materials for our Pareto Charts Training Module. Downloaded items come with a permanent corporate license.
Pareto Chart Template
Our Pareto Chart Template with accompanying "how to" information. Downloadable form comes with a permanent corporate license that lets you share it within your company.
The 5 Steps to Making an Effective Pareto Chart
'How-to" guide for making Pareto Charts. Based on 2003 version of Excel, but most controls have remained the same, and the general Pareto Chart methods remain the same.
Flow Charts (VTS Module)
Our "Flow Charts" Training Module is a self-paced course that teaches you how to create a visual representation of a process.
Flow Charts (Trainer Download Pack)
Trainer materials for our Flow Charts Training Module. Downloaded items come with a permanent corporate license.
Run Charts (VTS Module)
Our "Run Charts" Training Module is a self-paced course that teaches you how to visually show the changes in a process (or other data) over time.
Run Charts (Trainer Download Pack)
Trainer materials for our Run Charts Training Module. Downloaded items come with a permanent corporate license.
Cause and Effect Diagram (VTS Module)
Our "Cause and Effect Diagram" Training Module is a self-paced course that teaches you a structured approach for identifying and categorizing possible causes of a problem.
Cause and Effect Diagram (Trainer Download Pack)
Trainer materials for our Cause and Effect Diagram Training Module. Downloaded items come with a permanent corporate license.
Noise to Constant Sheet
Our Noise to Constant Sheet with accompanying "how to" information. Downloadable form comes with a permanent corporate license that lets you share it within your company.
Control Charts Overview (Trainer Download Pack)
Trainer materials for our Control Charts Overview Training Module. Downloaded items come with a permanent corporate license.
Control Charts (VTS Module)
Our "Control Charts Overview" Training Module is a self-paced course that introduces you to the use of control charts to monitor changes in your process. Note it does not cover the complicated aspect of creating a control chart.